Identification Requirements at Ontario Casinos
To withdraw money from a licensed online casino in Ontario, you must complete identity verification. This process protects both the player and the operator from fraud and fake accounts.
Verification typically requests three types of documents: official identification, proof of address, and in some cases, a current photo.
Accepted Documents
The Canadian passport, driver's license, or provincial ID card are the most commonly used documents. For proof of address, utility bills or bank statements less than three months old are accepted.
The photo or selfie must match the image on the ID document. Some casinos ask you to hold the document next to your face to confirm it is real.
Processing Time
Most verifications are completed within 24-72 hours if the documents are clear and meet the requirements. If there are discrepancies, the casino may request additional documents and extend the deadline.
It is recommended to complete verification before making large deposits to avoid delays when you want to withdraw.
Common Mistakes to Avoid
Do not use expired documents or old bills. Blurry or cropped images can cause the verification to be rejected.
If you change your address, update your details in your profile before requesting a withdrawal to avoid matching issues.
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